Frequently Asked Questions
Find answers about pricing, implementation, security, onboarding, integrations, AI insights, hospitality operations, and support.
Hospixo is a unified hospitality operations platform designed to help restaurants, hotels, clubs, bars, cafes, cloud kitchens, and multi-branch hospitality businesses manage their daily operations from one connected system.
Restaurants , hotels , clubs, bars, cafés, cloud kitchens, Food Courts, and multi-branch hospitality chains, hospitality groups and franchise businesses.
Hospixo helps businesses reduce manual work, improve visibility, control inventory, streamline procurement, manage approvals, track staff, monitor audits, and make better decisions using reports and AI insights.
No. Hospixo is designed for the wider hospitality industry. Restaurants can be the primary focus, but the platform can also support hotels, clubs, bars, cafes, and other hospitality businesses.
Yes. Hospixo supports multi-branch operations, allowing owners and managers to monitor sales, inventory, procurement, staff, approvals, audits, and reports across different locations from one dashboard.
Hospixo may include modules such as: · POS & Billing · Inventory Management · Procurement · Vendor Management · HR & Attendance · Finance Approvals · Audit & QC · Reports & Analytics · AI Insights.
Yes. Hospixo can include POS and billing features for managing sales, billing, taxes, discounts, and daily transactions.
Yes. Hospixo helps businesses track stock levels, purchases, transfers, wastage, consumption, reorder alerts, and branch-wise inventory visibility.
Yes. Hospixo supports procurement workflows such as material requests, approvals, purchase orders, goods received, vendor tracking, and finance approval connections.
Yes. Businesses can manage vendor details, purchase history, pricing, payment terms, and vendor-related procurement records.
Yes. Finance teams can use Hospixo for approvals, expense tracking, vendor payment workflows, purchase validations, and financial reporting support.
Yes. Hospixo can support staff attendance, shifts, leave tracking, staff records, payroll inputs, and workforce activity monitoring.
Yes. Hospixo can support audit and QC workflows such as hygiene checks, site audits, compliance reviews, quality inspections, and branch audit scoring.
Yes. Hospixo can provide AI-powered insights based on sales, inventory, procurement, wastage, vendor, finance, and branch performance data.
Hospixo can help identify: High wastage items, Stock shortage risks, Unusual consumption patterns, Vendor price differences, Branch performance gaps, Delayed approvals, Expense anomalies, Operational trends.
Yes. Hospixo can support OCR-based invoice processing to help extract invoice details and reduce manual data entry.
No. AI insights are decision-support tools. Final approvals still follow your business rules, user roles, and manager review workflows.
Yes. Hospixo supports role-based access so each user can access only the modules and data relevant to their role.
Hospixo can support roles such as owner, admin, area manager, branch manager, store staff, procurement, finance, HR, and custom operational roles.
Yes. Hospixo can be configured so branch managers only access the information related to their assigned branch.
Yes. Owners and tenant admins can view consolidated reports and branch-wise performance dashboards based on their permissions.
Hospixo pricing may depend on: · Number of branches · Number of users · Selected modules · Add-on features · Implementation requirements · Support level · Custom integrations
Hospixo can offer plans such as Starter, Growth, Professional, and Enterprise. Pricing can also be customized based on business requirements.
Yes. Businesses can start with selected modules and add more modules as their operations grow.
Yes. Customers can request a demo to understand how Hospixo works and which modules are suitable for their business.
Yes. You can upgrade your Hospixo plan as you add more branches, users, or modules.
Implementation time depends on the number of branches, modules, data migration needs, integrations, and customization requirements.
Yes. Hospixo can provide onboarding support to help teams understand platform usage, workflows, roles, and module setup.
Yes. Existing data such as inventory, vendors, staff, branches, and purchase records can be migrated based on the implementation scope.
No. Hospixo is designed for business users, managers, and operational teams. The interface should be simple and easy to use.
Yes. Hospixo is designed with security practices such as access control, user permissions, secure authentication, audit logs, and data protection measures.
Yes. Role-based permissions help control what each user can view, create, update, approve, or manage.
Yes. Customer business data remains private and is used only to provide, support, secure, and improve Hospixo services.
Yes. Hospixo can maintain audit logs to track important user actions, approvals, changes, and system activities.
Hospixo can provide support through email, phone, onboarding sessions, training, documentation, and dedicated support depending on the selected plan.
Yes. Hospixo can support custom workflows for enterprise customers based on business needs.
Yes. Hospixo can support integrations with payment gateways, accounting tools, POS devices, SMS/email providers, analytics tools, and other business applications depending on requirements.
Yes. Hospixo can be offered as a cloud-based SaaS platform, allowing authorized users to access the system securely from supported devices.
